When is check-in?

Check in is no earlier than 3:00 p.m. at the Ephraim Village Cottage office located at the main house on back of the property: 3082 Larson Lane, Ephraim. We offer self check-in for those staying through AirBnB and for guests who have prepaid their stay.

When is check-out?

Check out time is a firm 10:00 a.m.  Due to new COVID-19 cleaning mandates and the lack of workers, we cannot permit late check-outs in 2021.

How do reservations work?

Reservations made via phone or email are held for 10 days or until deposit is received (whichever is less). Remaining balance due upon check-in. Shorter stays of one night may be available and must be paid in full at the time of reservation.  To inquire about single night stays, please contact us at 920-559-2565 (text/call)

What is the deposit requirement?

All reservations made required a 50% deposit. Deposit is due within 2 weeks of reservation. Balance due upon arrival. Pets require prior approval and the pet deposit is $25/day/pet ($100 maximum per pet). Make checks payable to: Ephraim Village Cottages, PO Box 173, Ephraim, WI 54211

Will I receive a confirmation for my reservation?

Upon receipt of deposit, a reservation confirmation will arrive via email (preferred).  Reservations are not effective or guaranteed until deposit is received.

Are there cancellations + refunds?

Deposit will be refunded if cottage is re-rented and cancellation is made at least 45 days prior to reserved date. A $25.00 service charge will be deducted from all deposits returned.

Is there a returned check fee?

Yes. $35 is charged for all returned checks.

Is there daily housekeeping services?

No. Housekeeping does not enter your cottage once you are inside.  Guest stays that exceed 2 weeks may request housekeeping to come in and spruce up the bathroom, change bed sheets, vacuum and take out the trash.

Is there a cleaning/damage fee?

Guests are financially responsible for any/all damage to the cottage during his/her stay which includes any/all pet damage. Pet damages will be assessed at check out and we will immediately notify guest, contact a company to make the repair, and then invoice the guest for damages.

Are pets allowed?

Guests are welcome to bring a dog (maximum 2) but dog(s) must be disclosed at the time of reservation.  A nightly pet fee ($25/night/1 dog or $40/night 2 dogs) is added to accommodation fees.  Guest must cover all furniture with pet sheets provided.  Dog(s) must be crated when guest leaves dog(s) alone in the cottage. Dogs are not allowed on the beds and must remain leashed when outside the cottage. Please do not bring cats, ferrets, peacocks, snakes, or any manner of “pet” other than dogs.

Is there access to doggy bags + pet cleanup?

There is not. We love dogs as much as you do, especially well behaved dogs with responsible dog owners. Please clean up any piles your dog leaves behind by securing it in a plastic bag, tied up, and tossed into the dumpster located in the middle of the property.  Please do NOT put dog poo bags in the cottage trash can nor leave the bags on the lawn or on the deck.

How do I use the fireplace?

Ensure the fireplace screen is closed while active fire is in fireplace.  Do not leave cottage while a fire is burning or while embers are burning. Do not allow children to play with matches.  Wood is available in the wood box outside your cottage and a fire starter is in the kitchen drawer.

How does trash/recycling work?

We have two trash dumpsters (brown) and one recycling dumpster (green) located in the middle of the property, up against a white shed located on Birch.  Please remove trash from your cottage throughout your stay and upon departure from the unit.  Recycling isn’t required, but it is the responsible thing to do.  Recycling includes: cardboard/soda/beer boxes, glass bottles, plastic bottles, aluminum cans.  Please do not toss items containing food (to go containers, pizza boxes, half cans/bottles of soda/beer) into recycling bin.  Please rinse out containers.

Is there a lost and found?

If you’ve lost an item while staying with us, please come to the office at the main house to see if your lost item was turned in by another guest or found by our cleaning crew.  If you return home and find that you’ve lost or forgotten an item, please contact Ephraim Village Cottages to see if our cleaning crew found your item in the cottage after check-out.  Guest is responsible for any costs associated with returning item via US mail.

Who is your emergency contact?

Our owner and property manager, Daryl Larson, lives on the property and is available to address emergencies via phone: 920-559-2565 or by stopping by the office at the back of the property. You may also reach out to Ruann Larson 920-559-2517.

Look forward to your relaxing stay.

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